{"id":16,"date":"2025-05-20T15:28:18","date_gmt":"2025-05-20T15:28:18","guid":{"rendered":"https:\/\/zainaboutique.com\/?page_id=16"},"modified":"2025-05-27T07:46:00","modified_gmt":"2025-05-27T07:46:00","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/zainaboutique.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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Return and Refund Policy<\/h1>\n

Last Updated: May 23, 2025<\/strong><\/p>\n

RETURN POLICY<\/p>\n

Payment Refunds are applicable only in case of damaged products or delivery of incorrect size (size other than that ordered). Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer. Premium quality are used to ensure the best fashion experience, however colour bleeding might happen for some apparels due to washing and drying conditions. To ensure the best condition of usage, dry clean the apparels. Also, the Company reserves the right to levy shipping charges on cases that come under legal scrutiny.<\/p>\n

Return Intimation:<\/p>\n

You can either whatsapp our Support Number +91 8344867027 or Email Us at zainaboutique95@gmail.com within 2days from date of delivery. The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be shared with the Customer Support by email.<\/p>\n

Guidelines for a valid return:<\/p>\n

Product & Accessories, if any, should be in original condition Tags should be retained and returned Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer.<\/p>\n

Cancellation Policy<\/p>\n

Orders once placed cannot be cancelled.<\/p>\n

Opening Video of the parcel 360degree for the first time is mandatory in both the scenarios otherwise we will not be able to proceed with the exchange<\/p>\n

Exchange Policy<\/p>\n

All the sale, discounted, brought with a coupon and gift voucher purchases are non returnable, non refundable & non exchangeable. Please go through the size chart carefully for sale products.<\/p>\n

Exchange: We have no exchange policy. If it\u2019s a damaged\/defective product, incorrect item sent, such cases are to be informed us within 24 hours of delivery. we will replace the product with the next fastest possible courier facility. However, when a product is shipped from our warehouse it goes under 3 layers of quality check and we record the process for your reference as well. Still, if there is an issue with the product we would resolve it for you.<\/p>\n

Return : We humbly don\u2019t take returns on items sold once.<\/p>\n

Damaged\/Wrong Delivery:If it\u2019s a damaged\/defective product, incorrect item sent, such cases are to be informed us within 24 hours of delivery. we will replace the product with the next fastest possible courier facility. However, when a product is shipped from our warehouse it goes under 3 layers of quality check and we record the process for your reference as well. Still, if there is an issue with the product we would resolve it for you.<\/p>\n

Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging and eligible for exchange.<\/p>\n

Opening Video of the parcel 360 degree for the first time is mandatory in both the scenarios otherwise we will not be able to proceed with the exchange<\/p>\n

Understand our return policy and shop now.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Return and Refund Policy Last Updated: May 23, 2025 RETURN POLICY Payment Refunds are applicable only in case of damaged […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"yoast_head":"\nRefund and Returns Policy - 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